All your lines together
The business WhatsApp numbers land in the same panel. Every conversation is identified by line, contact and status.
CoAsiste App · Available
Your business WhatsApp, in one panel.
Your team and a sales assistant work the same conversations. The assistant answers with what you defined and, when human judgment is needed, hands the case to a person.
What it solves
Fewer lost messages, more closed conversations.
A business that serves customers on WhatsApp ends up with three problems: several lines, several phones and nobody knows who answered what. CoAsiste App puts all of it in one place.
Shared inbox
Each case is claimed, answered and annotated. No more “I thought someone else had replied”.
AI sales assistant
Answers frequent questions, qualifies the lead and proposes the next step. If the conversation gets delicate, it goes to a person.
Prospecting and scheduling
First contacts spread across your lines, with reminders so no lead goes cold.
Opt-outs respected
Whoever asks not to be messaged is out of the lists. The database stays clean and the business avoids trouble.
Payments inside the chat
SINPE Móvil and card payment links through ONVO, so the sale closes without leaving the conversation.
How it goes live
Three steps and your team keeps working as usual.
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We connect your lines
We load the business WhatsApp numbers and define who handles each type of case.
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We load your answers
Prices, hours, services, payment methods and the rules for when to answer and when to hand over to a person.
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Your team serves
The panel shows what came in, what is pending and what is closed. Changes are requested and made directly with the person who builds the system.
Who it is for
Businesses that live on WhatsApp.
Clinics and offices coordinating appointments, stores quoting by chat, hotels and lodges answering guest questions, workshops and services taking orders by message.
Also businesses where several people answer from the same number and need to know who owns each conversation, without losing the history when someone goes on vacation.
If your operation is one person answering alone, a shared panel may be more than you need. We will tell you before selling you anything.
Preguntas frecuentes
Frequent questions
What we get asked most before a demo.
Does the assistant reply on its own or need approval?
It replies on its own with the information you loaded: prices, hours, services and rules. When the question leaves that ground or the customer gets upset, the conversation goes to a person.
Can I keep my current WhatsApp number?
Yes. We work with the lines the business already uses. In the demo we review what kind of account each number has and what is needed to connect it.
What if two people answer the same chat?
The inbox shows who claimed each case. The team sees the state of the conversation before writing, so they do not step on each other.
Does it work with Instagram and Facebook?
Not yet. Instagram and Facebook in the same panel is in development; today the product focuses on WhatsApp.
How much does it cost?
It depends on the number of lines and the number of people serving. We quote over WhatsApp after seeing your operation, with no commitment.
Keep reading
Other products and guides
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CoAsiste Huésped
The guest app: map, 360 views and front-desk chat, no app store needed.
Automating WhatsApp without losing the human touch
What should be automated and what must stay in human hands.
Contacto
See your own WhatsApp in the panel.
We schedule a demo with your lines and your real questions, not a generic video.
+506 6263 3553